Existing Client Support | Universal Condo InsuranceExisting Client SupportUniversal Condo Insurance specializes exclusively in Florida condo insurance for condo unit owners.
Existing clients may contact our office for assistance with:
Monday through Friday
9:00 AM to 5:00 PM Eastern Time
Main Office Phone:
772-617-0050
Text Messaging:
Clients may text:
[email protected]
Make a PaymentMany insurance carriers offer online payment options.
If you need assistance locating your carrier payment information, please contact our office.
To help us assist you faster, please include:
File a ClaimIf you need to report a claim, please contact your insurance carrier as soon as possible.
Many carriers provide 24-hour claims reporting services.
If you need assistance locating carrier claims information, please contact our office and we will help direct you to the appropriate claims department.
To help us assist you faster, please provide:
Mortgagee ChangesIf your mortgage company changes or your loan is transferred, please contact our office.
Please include:
Request a Declarations PageIf you need a copy of your declarations page or proof of insurance, please contact our office by phone, text, or email.
To help us process requests faster, please include:
Renewal QuestionsIf you have questions regarding your condo insurance renewal, premium changes, deductibles, or coverage options, please contact our office.
We are happy to review available options and discuss any updates that may affect your policy.
Upload Wind Mitigation ReportsMany Florida condo owners may qualify for wind mitigation discounts.
If you have obtained a Wind Mitigation Inspection Report, please send it to our office for review.
Wind mitigation reports may help identify available discounts and improve quote accuracy.
This may be especially important for:
[email protected]
Text:
772-617-0050
772-617-0055
Billing QuestionsFor billing questions, payment plans, or invoice assistance, please contact our office.
Some carriers may offer multiple payment options depending on eligibility and policy type.
Florida Condo Insurance SpecialistsUniversal Condo Insurance is an independent insurance agency specializing exclusively in Florida condo insurance for condo unit owners.
Our agency has more than 15 years of experience helping Florida condo owners navigate Florida’s unique insurance market and hurricane-related insurance challenges.
Existing clients may contact our office for assistance with:
- Payments
- Billing questions
- Claims assistance
- Mortgagee changes
- Renewal questions
- Requesting declarations pages
- Proof of insurance
- Uploading Wind Mitigation Reports
Monday through Friday
9:00 AM to 5:00 PM Eastern Time
Main Office Phone:
772-617-0050
Text Messaging:
Clients may text:
- 772-617-0050
- 772-617-0055
[email protected]
Make a PaymentMany insurance carriers offer online payment options.
If you need assistance locating your carrier payment information, please contact our office.
To help us assist you faster, please include:
- Your name
- Property address
- Insurance carrier name
- Policy number if available
File a ClaimIf you need to report a claim, please contact your insurance carrier as soon as possible.
Many carriers provide 24-hour claims reporting services.
If you need assistance locating carrier claims information, please contact our office and we will help direct you to the appropriate claims department.
To help us assist you faster, please provide:
- Your name
- Property address
- Insurance carrier name
- Brief description of the loss
Mortgagee ChangesIf your mortgage company changes or your loan is transferred, please contact our office.
Please include:
- Property address
- New mortgage company name
- Loan number if available
- Any mortgagee clause instructions
Request a Declarations PageIf you need a copy of your declarations page or proof of insurance, please contact our office by phone, text, or email.
To help us process requests faster, please include:
- Your name
- Property address
- Insurance carrier name if known
Renewal QuestionsIf you have questions regarding your condo insurance renewal, premium changes, deductibles, or coverage options, please contact our office.
We are happy to review available options and discuss any updates that may affect your policy.
Upload Wind Mitigation ReportsMany Florida condo owners may qualify for wind mitigation discounts.
If you have obtained a Wind Mitigation Inspection Report, please send it to our office for review.
Wind mitigation reports may help identify available discounts and improve quote accuracy.
This may be especially important for:
- Pre-2002 construction
- Low-rise condo buildings
[email protected]
Text:
772-617-0050
772-617-0055
Billing QuestionsFor billing questions, payment plans, or invoice assistance, please contact our office.
Some carriers may offer multiple payment options depending on eligibility and policy type.
Florida Condo Insurance SpecialistsUniversal Condo Insurance is an independent insurance agency specializing exclusively in Florida condo insurance for condo unit owners.
Our agency has more than 15 years of experience helping Florida condo owners navigate Florida’s unique insurance market and hurricane-related insurance challenges.